珀斯BBS-珀斯论坛_珀斯租房_珀斯中文网_珀斯华人社区_信息平台_信息帮转_Perthbbs.com中文网

标题: telstra在calamvale的nbn是不是不好使了? [打印本页]

作者: Raul    时间: 2016-5-24 19:38
标题: telstra在calamvale的nbn是不是不好使了?
从20号开始就出现问题了,能上,就是特别慢,我的流量是200g的,21号renew,但是renew了也好慢。打客服电话半小时也没有人接。要晕了。
作者: smallwhale    时间: 2016-5-25 07:15
可能telstra線路有問題
打電話去問看看

作者: daveewang    时间: 2016-5-25 09:20
好使啊
作者: 最终战记    时间: 2016-5-26 08:53
重启一下看看
作者: stfz    时间: 2016-5-26 14:27
据说TELSTRA全国网路瘫痪哦,据说是个熊孩子搞的,澳洲网络太脆弱了吧,不堪一击阿
作者: daveewang    时间: 2016-5-28 10:20
我家信号也是时有时无
作者: Mr.Yuan    时间: 2016-5-28 21:45
是全国性的问题 今年已经第四次了 我今天刚刚收到Telstra的email说给受影响的客户$25的credit

OUR APOLOGIES FOR THE RECENT DISRUPTION

Dear XXX,

On behalf of Telstra, please accept my sincere apologies for the recent disruption to your Telstra voice and internet service.
  
We know this issue has caused frustration given the important role the internet plays in your everyday life. We appreciate the trust that our customers place in us to deliver the very best network experience and we are extremely disappointed this disruption has occurred and affected your service.
  
As a way of saying sorry for the inconvenience, and in lieu of your service being unavailable, we will automatically provide you with a $25 credit on your account. This credit will appear on an upcoming bill and you don’t need to do anything further.
  
We again apologise for any inconvenience you experienced.
  
Regards,
Kevin Russell
Group Executive, Telstra Retail
作者: smallwhale    时间: 2016-5-29 07:07
真好
telstra還真負責
作者: dulubaba    时间: 2016-5-31 23:16
tpg 的也一般啊
作者: tangli    时间: 2017-1-23 22:35
Telstra NBN speed very very slow ! 前几天刚安装了NBN,网速降了一半 !从原来的r4MB以上降到了2MB左右 ! 打电话去,总是那个录音电话在搪塞你 !!!




欢迎光临 珀斯BBS-珀斯论坛_珀斯租房_珀斯中文网_珀斯华人社区_信息平台_信息帮转_Perthbbs.com中文网 (http://101.0.87.158/) Powered by Discuz! X3.2